Open Position: Human Resources Director

JOB TITLE: Human Resources Director                Greensburg,PA

REPORTS TO: President

SUMMARY OF POSITION:

We Guide You Grow LLC, is recruiting a Human Resources Director who is accountable to guide and manage the overall functions of Human Resources services, policies, and programs for the entire organization. They are tasked with coordinating the implementation of services, policies and programs through the Human Resources staff. They will assist and advise the executive team and management about issues related to the departments and functions they manage. The Human Resources Director leads the Human Resources and Safety and Environmental departments to achieve operational success. Will also manage the same for multiple companies as per the current management agreements. The candidate must exhibit the core values of Family, Growth, Integrity, Excellence and Dedication.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership and Management:

• Manage multiple functional departments including Human Resources, Safety and Environmental, including budget preparation and all personnel functions comprising hiring, firing, mentoring and coaching.

• Direct work scope, in concert with the Plant and Engineering Manager of the Safety Specialist.

• Ensure departments’ specific quality goals and objectives are being met and exceeded.

• Ensure all department personnel follow established procedures.

• Adhere to and ensure reporting employees observe all safety/environmental requirements.

• Verify department personnel training is completed within the designated time frame. Keep documentation updated and submit the same to Quality Assurance in a timely manner.

• Act as an advisor, from the human resources, safety, and environmental perspective, on any contracts or agreements into which any of the companies may enter, Coordinate with legal counsel as appropriate.

• Ensure periodic review takes place for all departmental quality documentation (Work Instructions and Records) and approve before submittal to Quality Assurance. Responsible to identify and create any new or required quality documentation when applicable.

• Work with other departments toward achieving common goals.

• Instruct departmental employees to help other departments in meeting quality-related goals and delivery goals and other common organizational goals.

• Participate in executive level meetings and initiatives.

Strategy:

• Develop and implement recruitment and staffing programs and utilize workforce planning data to ensure an effective workforce is in place; Update website as necessary to achieve workforce goals.

• Develop employee policies and procedures to increase employee morale and meet business needs.

• Set compensation plans, in concert with executive management, which include pay rates, bonuses, merit increases, and benchmark data to ensure competitive rates.

• Prepare workforce plans based on the strategic planning process, skill needs and departmental openings. Reduce workforce as needed to meet business objectives.

• Ensure fiduciary responsibility by participating on company’s 401K Fiduciary Committee which reviews the 401K Plan with financial representatives for governmental compliance.

• Participate in company’s strategic planning and evaluate from a human resource and regulatory perspective. Communicate any risks to the executive team.

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Relationships with External Constituencies and Internal People Management:

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• Develop and implement outreach programs with the community, school and non-profits to develop referral programs for current and future needs as well as contacts for training needs.

• Develop and implement various programs and communications such as: Employee Health and Wellness, Employee meetings and employee events.

• Maintain relationship with Captive insurance (RAFFLES) broker and carrier (AON) to continue the business general liability, auto and workman’s compensation, meeting the requirements of the coverage. Ensure the “report card” remains in the satisfactory range to ensure coverage. Request Certificates of Insurance for GCC. Attend appropriate meetings required by the Captive in a cost-effective manner.

• Represent and promote the organization in academic, industry, manufacturing, or trade associations to build the reputation of the company and acquire valuable data or personnel.

Human Resources Assets:

• Review health and welfare benefits provided by the organization to ensure they meet the needs of the workforce and are financially sound for the organization. This includes voluntary benefit offerings. Benefit responsibilities include benefit survey participation, benchmark local and national trends, bidding, and negotiating contracts.

• Review and approve all pay actions including the employee evaluation process and promotions.

• Design, direct and ensure the employee onboarding process is followed.

• Direct filing of IRS Form 5500

• Review all Workman’s Compensation claims and act as case manager on all claims for risk management.

• Act as a resource for general liability claims and coordinate with insurance legal counsel and GCC’s legal counsel as appropriate.

• Review and direct all unemployment actions.

• Direct Payroll system and processing to ensure accuracy.

• Develop and implement organizational training and employee development at the organizational level based upon current and future needs and budget. This includes managing the PA State Apprenticeship program, WEBNet funding and other funding sources.

• Prepare, recommend, and maintain records and procedures for controlling personnel data; Design personnel forms and direct the maintenance of personnel records by all departments.

• Review all employment actions including disciplinary actions to ensure legal compliance at state, local and national level; Act as a resource to managers and supervisors to execute actions.

• Prepare, recommend, and ensure scheduling of periodic health screening for employees as needed.

• Serve as the EEO Specialist.

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Additional duties deemed as necessary.

Qualifications:

• Bachelors Degree

• Generally requires 10+ years related experience

Salary Range

$95,000 to $110,000 based on experience

CLOSED-FILLED IN 5 DAYS

Open Position: Human Resources Manager

JOB TITLE: Human Resources Manager/Recruiter          Greensburg,PA

REPORTS TO: HR Director

We Guide You Grow LLC, is recruiting a Human Resources Manager. The candidate must exhibit the core values of Family, Growth, Integrity, Excellence and Dedication. The HR Manager handles the onboarding of new employees, prepares for new hire orientation and completes HR paperwork and functions that help the department work well with other departments. Candidate must have strong written and verbal communication, be highly organized and able to balance priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop local policy and procedures consistent with company human resources strategies and systems and state and federal employment law

• Plan and implement human resources programs for specific areas of human resources management

• Administer company policy that directly affects subordinate employees

• Recommend changes to unit or sub-unit policies

• Establish and recommend changes to policies which directly affect other organizations

• Provide guidance to subordinates to achieve goals in accordance with established policies

• Adherence to budget

• Employee attrition

• Employee benefits benchmarking

• Employee retention rate

• Legal charge mitigation

• Number of open positions

• Communication programs

• Workforce planning

• Training planning

• Recruitment and retention planning

Qualifications

•  Bachelor’s Degree with at least 3 years of experience.

• Associates Degree with a minimum of 5 years’ experience.

• Acquire HR certification.

Some Travel Required

Salary Range

$75,000 to $80,000 based on experience

CLOSED-FILLED 

Job Title: Customer Support Engineer               Greensburg,PA

We Guide You Grow LLC, is recruiting a Customer Support Engineer. The candidate must exhibit the core values of Family, Growth, Integrity, Excellence and Dedication. This position will be responsible for quoting. Candidate MUST have strong math skills as well as the capability to read blueprints. Must have strong phone skills!

The Customer Support Engineer reports to the supervisor of the Market Segment Manager, this employee will be responsible of all aspects of Customer Service. This will include but not limited to estimates, order entry, order status and recording customer information in the system.

KEY JOB FUNCTIONS

• Responsible for processing estimates on a timely basis.

• Inform customer of unit prices and delivery dates.

• Responsible for entering orders in a timely manner.

• Answer questions from customers concerning product uses.

• Assists Sales Reps.

• Works with Accounting Department with any payment or credit issues.

• Coordinate work with outside vendors when necessary.

• Travel to customers when necessary to ensure customer satisfaction.

• Follow up on quotes and potential new customers.

• Attend daily meetings for customer returns and assists with solving issues when necessary.

• Issue RMA’s to customers who have material to be returned. Determine if the parts can be repaired or if a remake is needed by consulting with quality department.

• Attend weekly meetings with production.

• Contact subcontractors for estimates on parts that need grinding.

• Send out mailings to customers.

• Make follow up phone calls on large quotations and give Market Segment Managers feedback.

• All other duties deemed necessary.

REQUIRED SKILLS:

• Minimum of associates degree in business and a firm understanding of machining.

• Preference will be given to persons with machine shop quoting.

• Must possess strong computer skills and an attention to detail.

• Must be able to read blueprints and have basic trigonometry understanding.

• Must exhibit a high level of responsiveness and customer service.

• Strong interpersonal skills and solid written and oral communication skills are required.

• Experience in a private/family owned business preferred.

Salary:

• $45,000 to $65,000 based on experience

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Open Position: Customer Support Engineer

Open Position: IT Analyst, Service Desk & Asset Management

Job Title: IT Analyst, Service Desk & Asset Management        Belle Vernon,PA

We Guide, You Grow LLC is recruiting an IT Analyst, Service Desk & Asset Management for adiversified energy marketing and trading organization specializing in refined petroleum products and natural gas.

POSITION SUMMARY:

The IT Analyst, Service Desk & Asset Managements role is to ensure proper computer operation so that the company’s end users can accomplish business tasks. This includes actively resolving end-user service desk requests and break-fix issues within established SLAs, coordinating with other members of the IT & Business Process department and with 2nd and 3rd level support resources, as necessary. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require the individual to give in-person, hands-on help at the personal computing device level.

ESSENTIAL FUNCTIONS OF THE JOB

Strategy & Planning:

• Evaluate documented resolutions and analyze trends for ways to prevent recurring issues.

• Alert management to emerging trends in incidents.

• Work with IT and Business Process department management to increase end user self-service capabilities and process improvement of the IT Service Desk with respect to recurring issues or requests (e.g. automated password resets, new personal computing device requests, IT on-boarding and off-boarding process).

Acquisition & Deployment:

• Set-up, configuration and deployment of personal computing devices and printers

• Deploy pre-packaged software as needed using automated deployment tools.

• Assist in software releases and rollouts according to change management best practices.

Operational Management:

• Provide Level I support to end users.

• Initial triage for break-fix issues with Business Applications, and escalation to appropriate team member, as needed.

• Act as an escalation point for advanced or difficult help requests.

• Build rapport with service desk customers.

• Escalate incidents with accurate documentation to suitable technician or vendor, when required.

• Record, track, and document the service desk incident solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.

• Use remote tools and diagnostic utilities to aid in troubleshooting.

• Research solutions through internal and external knowledgebase as needed.

• Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.

• Install antivirus software and ensure virus definitions are up to date.

• Test fixes to ensure problem has been adequately resolved.

• Perform post-resolution follow-ups as required.

• Develop help sheets and FAQ lists for end users.

• Contribute to knowledgebase and training as needed.

• Reinforce SLAs to manage end-user expectations.

• Provide suggestions for continual improvement.

• Manage third party print management contracts

Application Access Management:

• Manage end user access to business applications according to established procedures, including internal systems and outside third-party portals or plug-ins

Asset Management:

• Maintain accurate records of all IT physical assets (personal computing devices, peripherals, printers) utilized by end users

• Management of all enterprise and end user software including associated license management

Cyber security:

• Active member of the Cyber security Team

• Main liaison for IT daily communications and end user cyber security awareness

Service Desk and Support Reporting and Analytics:

• Support Manager, Analytics, Reporting and Service Desk in reporting of service desk performance using established SLAs as well as IT support KPIs.

MINUMUM QUALIFICATIONS / REQUIREMENTS

• Bachelors degree from a four-year college or university with a major in Computer Science, Information Technology or related field preferred OR equivalent work experience.

• Pursuing or obtained technical certifications (e.g. IT Service Desk, ITIL, COBIT, Microsoft, Cyber security).

Knowledge & Experience:

• Minimum 5 years experience in IT service desk, server and phone system support.

• Proficient computer skills (Office 365, Windows, Internet Explorer).

• Knowledge of Cisco, Windows Server 2019, VMWare, Active Directory, Microsoft Exchange.

• Knowledge of our major business applications is a definite plus (RightAngle, Microsoft Dynamics GP, TMW, Microsoft Power BI, Microsoft BizTalk, Microsoft SQL Server, K2).

Personal Attributes:

• Exceptional customer-service orientation.

• Keen attention to detail.

• Highly self-motivated and directed.

• Ability to absorb and retain information quickly.

• Ability to present ideas in user-friendly, business-friendly and technical language.

• Ability to effectively prioritize and execute tasks in a high-pressure environment across multiple locations.

• Ability to work well in a team-oriented collaborative environment.

• Ability to listen to others, understand technical issues and provide practical technical solutions with the ability to express those ideas to both technical and non-technical audiences through written and verbal communications. (i.e., phone, e-mail, face-to-face, etc.).

• Demonstrated problem solving skills with goal-orientated achievements.

Salary:

• $45,000 tp $60,000 based on experience

CLOSED-FILLED

Open Position: Corporate Credit Manager

Job Title: Corporate Credit Manager          Belle Vernon, PA

We Guide, You Grow LLC is recruiting a Corporate Credit Manager fora diversified energy marketing and trading organization specializing in refined petroleum products and natural gas. This is a privately held family business that now operates in 16 states east of the Mississippi, serving commercial, wholesale and retail customers.

POSITION DESCRIPTION:

This is a managerial role, responsible for the management and coordination of the Company’s credit and collections activities. This role administers credit operations of the company in a manner that will increase sales volume, contribute to the profit of the company and enhance customer stability, provide for the prompt turnover and adequate protection of the company’s investment in accounts receivable, and minimize company counterparty risk exposure.

This role reports directly to the VP of Finance and will work closely with the Corporate Controller. Additionally, this role holds responsibility for preparation and analysis of the organization’s monthly open AR and collection metrics.

Credit Responsibilities:

• Define and maintain corporate credit policy and procedures

• Define credit worthiness requirements for customers

• Oversee credit reviews, credit approval processes, and establishment and monitoring of customer credit limits

• Perform credit evaluations of key vendors

• Work with VP Finance to drive successful resolution of complex legal situation, bankruptcies, receiverships and workout plan development to maximize collections/recoveries

• Secure collateral (personal guarantees, LOC’s, UCC’s) as necessary to support customer credit limits

• Ensure polices are formally documented and proper internal controls are maintained

• Analyze market, economic, industry and business conditions affecting the Company’s credit policies

• Work closely with business development and sales teams to provide solutions for customers

• Design, implement and manage process and system improvement across all areas of department

• Support/Develop annual business plan for department

• Establish goals and objectives for staff. Perform annual employee reviews.

Collections Responsibilities:

• Ensure timely application of cash, including daily deposits, refunds, tax credits, adjustments, write offs, vendor management and resolution of unapplied cash

• Lead staff of five (5) in collection activities to maximize cashflow, reduce DSO and improve aging of receivables

• Oversee dispute resolution procedures, establish validity of customer claims, resolve genuine disputes, direct appropriate actions to secure collection of legitimate debts

• Manage receivables portfolio activity including any reporting and analysis as required

• Conduct monthly bad debt review per policy; work with Corporate Controller in recommending changes to reserves and transactions for write off

• Work with outside providers who may be engaged to aid in problem collections

Requirements:

• Bachelor's degree in Finance, Economics, Business Administration or related field. 10 years minimum work experience within the Credit and AR discipline

• A high degree of personal initiative and self-motivation is required

• The successful candidate will possess the ability to apply analytical, strategic and tactical thinking to the credit and collection processes and have demonstrated the ability to work collaboratively in a cross-functional organization, yielding desired results

• Must have demonstrated success in building and maintaining strong vendor, counterparty and customer relationships

• Thorough understanding of collateral instruments

• Ability to work independently to find solutions to issues and train and review colleagues work for accuracy – ability to effectively maintain relationships across all levels of the organization (positive and flexible attitude is required)

• Proven problem solving and analytical skills are a must - Strong computer skills with significant concentration in Excel and PowerPoint – Management Reporter and Power BI reporting is a plus

• Prior experience in energy markets preferred

• Experience with MtM calculations and valuation of forward contract positions

• Right Angle and Microsoft Great Plaines experience a plus

• Ability to effectively work with external auditors when needed

Salary:

• $80,000 to $100,000 bases on experience

Open Position: Field Maintenance Manager of Diesel Trucks

Job Title: Field Maintenance Manager of Diesel Trucks        Pittsburgh, PA

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We Guide, You Grow LLC is recruiting a Field Maintenance Manager of Diesel Trucks for a trucking company in the Pittsburgh Area.

They are leaders in flatbed transportation with the best drivers, mechanics, service and office talent in the industry. They are committed to their profession, and to a career rooted in safety, efficiency and delivering for their customers, every time. They use the latest technology and equipment to maximize preparation and accountability that ensures their customer’s loads arrive on time and safely.

**MUST HAVE BACKGROUND IN DIESEL TRUCKS**

Responsibilities and Duties:

• Schedule and supervise daily operations of maintenance department personnel, including 6 company shops and 30+ technicians

• Manage and direct maintenance on 700 tractors and 1300 trailers.

• Skills in mechanical engineering; air brakes troubleshooting, systematization with advanced technical knowledge.

• Hydraulics dependable, and service-oriented.

• Strong safety record

• DOT Compliance; OSHA Compliance; DEP Compliance

• Responsible for planning, scheduling, and implementing all preventive, predictive, and routine maintenance tasks to ensure all fleet is operational and safe to meet production objectives.

• Order new equipment as necessary to maintain a desirable, top-notch fleet

• Travel required to other hubs (Global Business with 6 other hubs located in the US)

• Ensure top quality equipment and services are provided to clients.

• Provide staff supervision to include hiring, training, coaching, disciplinary actions, and terminations

• Ensure all necessary parts and supplies are ordered for maintenance and servicing of all trailers.

• Communicate with vendors to obtain price quotes, determine parts availability, coordinate and expedite orders and resolve billing /shipping discrepancies.

• Perform special assignments/projects as required

Qualifications and Skills:

• Associates or Bachelor’s degree preferred in business, logistics or related field or commensurate experience

• Previous supervisory experience with a proven track record of positive employee relations and staff development

• 3+ years' experience planning, scheduling and auditing overall facilities/maintenance activities.

• Proven track record working cross-functionally; ability to work well with all levels of team members with different backgrounds and needs

• Must be able to work independently based on periodic guidance and direction - with excellent organization, accuracy and follow-up skills

• Time Management; able to effectively work on multiple tasks at a given time and maintain a high performance on each task.

• Strong communication skills to include verbal and written

• Able to use Microsoft Office Suite as well as various technology and web-based software

• Must be able to perform tasks in a timely and safe matter

Salary:

• $85,000 to $100,000 based on experience

Open Position: Carrier Capacity Representative

Job Title: Carrier Capacity Representative/Inside Estimator for Carrier Transporters      Pittsburgh,PA

We Guide, You Grow LLC is recruiting an Inside Estimator for Carrier Transporters for a fast growing and nationally recognized transportation company.

Responsibilities:

• Meet or exceed margin and revenue goals by negotiating with and securing quality carrier capacity.

• Develop and manage a network of outside carriers to move freight in the most profitable manner.

• Negotiate rates with carriers to meet margin requirements and ensure maximum profitability.

• Ensure customer satisfaction and adequate service levels where freight is picked up and delivered on-time using safe, reliable carriers.

• Assist in building freight volume from existing customers by providing excellent customer service.

• Build and maintain effective relationships with customers and carriers.

Requirements:

• Associates or Bachelor's degree preferred.

• Previous customer service, account management and negotiating experience a plus but not required

• Experience in Flatbed and Dry Van carrier procurement a plus but not required

• Must have a big picture mentality, be motivated, hardworking, and have a strong desire to succeed in a fast paced environment.

• Must have desire to be collaborative and work in a fun, one team one goal atmosphere.

Salary:

Starts at $45,000 and up based on experience plus bonus incentive package

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Open Position: Business Development Manager Over the Road Transportation (Inside Sales)

Job Title: Business Development Manager Over the Road Transportation (Inside Sales)     Pittsburgh,PA

We Guide, You Grow LLC is recruiting an Inside Sales- Business Development Manager of Over the Road Transportation for a fast growing and nationally recognized transportation company.

**Candidate Should have a background in Transportation**

Responsibilities

• Grow company by developing new accounts and building a book of profitable business.

• Solicit new business from new customers to expand business volume and meet margin goals.

• Evaluate customer transportation requirements, and sell services and Contract Management expertise.

• Propose transportation solutions and offerings based on customer needs and financial requirements.

• Conduct on-site visits with prospective customers where you will advise them on features and benefits of company.

Requirements:

• Associates or Bachelor's degree preferred.

• Flatbed, Dry Van, and 3PL experience a benefit but not required.

• Must be a new business hunter, be able to prospect, and be tenacious in cold calling to establish new customer business and relationships.

• Must have a big picture mentality, be motivated, hardworking, and have a strong desire to succeed in a fast paced environment.

• Must have desire to be collaborative and work in a fun, one team one goal atmosphere.

Salary:

• Base Salary based on past experience starting at $45,000 plus commission

Open Position: Commercial Cleaner

Job title: Commercial Cleaner            Canonsburg & Washington, PA

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WE GUIDE, YOU GROW LLC is recruiting qualified candidates for part-time commercial cleaning positions, for a growing commercial cleaning company, in the Washington County area.

Looking for energetic and polite professionals to help deliver the best quality cleaning!

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This is a great position for individuals looking for part-time work or additional income. If you are looking to earn extra money

for your personal passions/hobbies, have family needs or just looking to make some extra cash we have positions available for you!

Job Qualifications:

• The cleaning of a commercial location and will work independently and/or with a team as needed.

• Working with supervisor to ensure the facility is kept clean and maintained well at all times.

• Pay attention to detail

• Must be able to frequently twist, reach, bend and squat

Hours: Start time 4/5pm  End time 8/9pm M-F

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Compensation Classification: HOURLY $10 

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* Shift hours and days can be flexible*

 *Additional opportunities are available for flexible on call personnel*

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** A criminal background check will be required**

**You must have transportation to job site**